Privacy Policy

Effective date: January 1, 2026

1. Who we are

Smoothroad Speakcraft (“we”, “us”) provides public speaking education and coaching.

2. What we collect

• Account data: name, email, optional phone, and hashed credentials when you sign up.
• Transaction data: selected courses, prices, and timestamps for order processing.
• Usage data: basic analytics such as pages viewed and device type, aggregated and non-identifying.
• Support messages: content you send via our contact form or email.
• Cookies: essential cookies for session, cart, and preferences (e.g., theme and cookie consent).

3. Why we collect it

• To provide and improve courses and coaching services.
• To process orders and deliver confirmations.
• To respond to support requests and inquiries.
• To maintain site security and prevent abuse.

4. Legal bases

We process personal data based on contract performance (when you purchase), legitimate interests (service improvement and fraud prevention), and consent (newsletter or optional analytics, if enabled).

5. Sharing

We do not sell personal data. We share limited data with service providers who help us operate the site (e.g., payment, hosting), each bound by confidentiality and data protection obligations.

6. Retention

We keep data only as long as necessary for the purposes above and to meet legal obligations. When data is no longer needed, we delete or anonymize it.

7. Your choices

• Access and correction: request a copy of your data or ask us to fix inaccuracies.
• Deletion: request deletion where applicable by law.
• Consent management: opt in/out of optional communications at any time.
• Cookies: you may disable non-essential cookies in your browser; essential cookies are required for core features.

8. Security

We use reasonable technical and organizational measures to protect data. No system is perfectly secure; we encourage strong passwords and cautious sharing of personal information.

9. International transfers

Data may be processed in countries other than your own. We use safeguards such as standard contractual clauses when transferring data internationally.

10. Children

Our services are not directed to children under 13. We do not knowingly collect data from children under 13.

11. Contact

For privacy questions or requests, email [email protected] or call +1 (415) 310-2198.

12. Updates

We may update this policy to reflect changes in our practices. We will post the new policy date above.